FAQs

Sorry, folks, our shipping map is like a treasure map with only two X marks: Canada and the USA! If you're curious about the 'when' and 'how much,' it's all written in our Shipping Policy. We've got Express Shipping for $15.99 and Standard Shipping for $9.99, but if your cart magically hits $150, the shipping fairy waves her wand and it's on us!

We're so excited, we'd even ship your order to the moon if you asked! Just give our cheerful customer service team at service@corkcollective.com a shout, and they'll whip up a shipping quote that's out of this world for you

We're like the Flash of the mat world, zooming to get your CorkCollective mat to you faster than a cheetah on roller skates! Our warehouse crew is on it 24/7, processing orders like it's their life's mission.
But hold on to your yoga poses because on Public Holidays, we're sipping herbal tea and meditating, so your order gets a one-day vacation too. That means our mats embark on their epic journey from the warehouse the day after you order, so expect their adventures in transit to begin from there!

We've strategically placed our warehouses all over the USA, like pieces on a giant game board. Our logistics team, more reliable than a GPS, will pinpoint the best spot to whisk your product to your doorstep. From coast to coast, we've got your shipping covered!

Cleaning is simple when it comes to CorkCollective Cork yoga mat. Click cleaning instructions to view our cleaning and care instructions.

We advise against using cleaning sprays that contain oils and chemicals on your CorkCollective mat, as these substances can have adverse effects on the mat's surface. For approved cleaning instructions specific to cork yoga mats, please refer to the provided resource.

Furthermore, we strongly recommend refraining from applying essential oils, body lotions, or moisturizers to your skin immediately before using your CorkCollective cork yoga mat.

The top surface of CorkCollective mats has an open cell structure, which can absorb these substances, potentially leading to staining. While such staining typically does not impact the mat's functionality, it may be challenging to remove.

We've put our CorkCollective mats on a 'biodegradable diet' – no landfills for them, they're watching their waistline! But here's the scoop: if you leave your mat sunbathing for way too long, it might start getting all 'biodegradable' on us in a hurry.

Now, don't worry, we're not saying you can't take your mat on a sunny picnic. We're all about outdoor yoga vibes!

Just remember, when the sun's done working its magic, tuck your CorkCollective mat into a nice, cool, indoor spot. It's like sending it to a yoga retreat after its outdoor adventure!

Our CorkCollective mats are like the rubbery equivalent of a brand new car – they might have that 'new mat smell' straight out of the box!

But here's the fun twist: we've given them a special spa treatment called the 'airing' process to mellow out any rubbery perfume. So, most of the time, your CorkCollective mat will be as odor-free as a bouquet of roses.

Now, if you've got a nose that can rival a bloodhound's and still detect a hint of rubber, fret not, my keen-sniffer friend! That rubbery aroma will do a disappearing act quicker than a magician's bunny. Just let your mat lay flat overnight before its big yoga debut, and it'll be odor-free and ready to roll!

Here's the inside scoop on mat rolling etiquette: when your CorkCollective mat is all nice and dry, treat it like royalty! Roll it up with the top side out, you know, the fancy side with all the cool designs. It's not just a fashion statement; it's a physics thing (those layers, you know!).

Now, don't even think about folding it up like a burrito; we're not making mat tacos here! Folding could leave it with creases that make it look like it just had a nap.

Lastly, give your mat the VIP treatment by storing it in a cool, shady spot indoors. No direct sunlight, please! Your mat deserves the star treatment for your next practice.

Attention, pet-loving yogis! We know our CorkCollective mats are so comfy and inviting that even your pets can't resist them. It's like a luxury spa for paws and claws!

But here's the catch: sometimes our furry friends mistake our mats for a pee pad, a chew toy, or their personal scratching post. To avoid any yoga mat mishaps during your Camatkarasana or any other yoga adventures, it's a good idea to keep your Liforme mat out of their curious reach.

Now, we're all about adorable pet photos, so feel free to let them strike a pose for a quick photoshoot on your mat – just make sure they're Instagram-ready and not causing any mat mayhem!"

If you are not sure about how our yoga mats differ from each other, or struggle to choose between them, please use our Which Yoga Mat Fits You Guide to decide which one is the best for you.

Our CorkCollective yoga mats aren't just your regular mats. These are like the luxury sedans of the yoga world - plush and comfy!They're designed to cushion your asanas like a cloud. Now, we know some of you are overachievers and might think of doubling up with a studio mat. No judgment! Luckily, thanks to our natural rubber base, our mats grip onto those studio mats, like a toddler, to their favorite toy – way better than that slippery yoga towel you might have tried. So, go on, give your joints the VIP treatment they deserve!

Our CorkCollective cork yoga mats have passed the ‘Sweat Test’ and are built to embrace those steamy sessions. They're basically the superheroes of the yoga mat world when it comes to hot yoga.

However, post-yoga, these mats appreciate a little chill time. If you leave them in high temperatures for extended periods, they might think they're in a hot yoga class and become a bit... too biodegradable. Plus, keeping them constantly damp is like throwing a bacteria party on your mat. And while they love a good party, maybe not that kind!

So, after those sweaty sequences, give your mat a nice, cool spot to relax. It’s a bit like sending it to a spa after a workout. Your mat – and your nose – will thank you!

Ever wonder how long your trusty CorkCollective mat will stick around? Well, it's a bit like asking how long a chocolate bar lasts in a room full of chocoholics. It depends!

Factors like your yoga frequency, whether you're practicing warrior poses or nap poses (we don't judge), and how you pamper your mat all play a role. But here’s the scoop: we’re pretty darn confident that our CorkCollective Mats have got some solid lifespan mojo!

By opting for biodegradable materials and eco-friendly processes, we're totally rooting for ‘quality’ mat-time over ‘quantity’. True Yogic practice is as much about hugging trees as it is about holding poses. So, our mats aim to leave behind nothing but good vibes once they've finished their yoga journey. Sadly, not all mats can say the same. Some just refuse to embrace that biodegradable life.

Much like your favorite pair of sneakers, mats also have a life cycle. Run a marathon in heels and they'll give out (also, ouch!), practice intense daily yoga, and eventually, your mat might want a retirement party.

And if your CorkCollective mat ever fail, you are covered by our lifetime warrenty. But trust us, in the grand scheme of eco-awesome and long-lasting mats, ours is up there!

The bottom layer of our mats is made from natural rubber, and natural rubber does contain latex. However, our top surface does not contain latex. We ask caution to any yogi who suffers from a latex allergy when using the CorkCollective yoga mat and recommend you to check with a medical practitioner as to the extent of your allergy and as to whether using a mat with a rubber base layer may be an issue for you.

All transactions are processed in $USD. Please check with your bank for the exchange rate fee if you have a bank account in a different currency, but this is usually minimal.

If there is a problem with your CorkCollective order, we are eager to help you. Please email us, (service@corkcollective.com) CorkCollective Customer Service Team, and we will get back to you as quickly as we can.

Should you wish to modify your order in any way, please reach out to our service team (service@corkcollective.com) . We're more than willing to assist with adjustments before the order is dispatched. After shipping, we can't alter the order, but we're here to guide you through any returns or exchanges you might consider.

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Redeem your promotional code on any eligible purchase through our website. Just select your mat and head to the checkout. Input your code in the 'Discount Code' section and hit 'apply'. Your order's total will reflect the discount.
Do keep in mind that the discount only applies to the product's price.

Only one offer can be applied per order.n Please pick the largest discount and apply.

If any aspect of your order doesn't meet your expectations, please reach out to us without delay. We're dedicated to making things right and ensuring your satisfaction.